The word “reactive” (with a red squiggly underline) transitions via an arrow to the word “proactive” inside a purple button, with a cursor pointing at it, illustrating a shift from reactive to proactive behavior.
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From reactive support to proactive inclusion

18 May 202611:00 AM AEST
Rachel Coathup, Customer Success Director, Everway; Carly Austin, Accessibility Coordinator and Assistive Technology Specialist
Rachel Coathup, Customer Success Director, Everway;
Carly Austin, Accessibility Coordinator and Assistive Technology Specialist
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18 May 2026
11:00 AM AEST / 10:30 AM ACST / 9:00 AM AWST
30m
AccessibilityDisability inclusionUniversal Design

What enables effective use of accessibility tools

As student needs grow, many higher and further education providers are rethinking how they deliver accessibility.

This 30-minute session explores how to move beyond reactive support and what enables assistive technology to be used effectively in practice.

Accessibility Coordinator and Assistive Technology Specialist Carly Austin shares what she has seen in practice, including what enables more proactive approaches and what gets in the way.

What you’ll learn

  • Why access alone is not enough
  • What drives effective use in practice
  • How to support more proactive approaches

Who should attend?

This session is designed for professionals in higher and further education, including:

  • Accessibility and disability services
  • Assistive technology and student support
  • Learning design, digital learning, and IT
  • Student success, equity, and inclusion

Webinar format

25-minute presentation followed by a short live Q&A with Carly.

The word “reactive” (with a red squiggly underline) transitions via an arrow to the word “proactive” inside a purple button, with a cursor pointing at it, illustrating a shift from reactive to proactive behavior.

Register for the webinar

Meet the speakers

Rachel Coathup

Customer Success Director, Everway

Rachel has a passion for supporting educators to use technology to enhance teaching and learning. As Customer Success Director she works with schools, colleges and universities delivering training and support in using EdTech.

Prior to this, she was a Primary Teacher for six years in public and private sectors (Australia and the UK). She is also an ISTE Certified Educator, Google Certified Trainer and Innovator.

Carly Austin

Accessibility Coordinator and Assistive Technology Specialist

Carly Austin is an Accessibility Coordinator and Assistive Technology Specialist, working at the intersection of disability, digital access, and higher education. 

With over 20 years’ experience in the sector, she supports students and academics to integrate accessible technologies into everyday study and teaching practice. 

Carly brings lived experience of disability alongside deep knowledge of university systems, helping translate accessibility tools into practical solutions for real academic environments.

Can’t make the live session?

Register to secure your place and get access to the recording if you can’t attend live.

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