JCQ logo

A guide to using

digital tools for JCQ

access arrangements

Hero image showing exam write pad and multiple tools/features that support students during exams

Exam access arrangements

Exam access arrangements are the reasonable adjustments that can be made for students with specific needs, including dyslexia, to make exams more accessible. 

Students in school assembly hall wearing school uniforms completing exams on laptops.

Reasonable adjustments
might include things like:

  • Extra time to complete the exam
  • The use of assistive technology
  • Breaks during an exam
  • Modified papers

291,700

In England, the most common type of 
need among pupils receiving SEN support is speech, language and communication needs, affecting 25.6% - that’s
291,700 students.

556,435

There were 556,435 approved access arrangements valid for use during
the 2022/23 academic year, up by 8.7% compared with the 2021/22
academic year.

21.8%

A computer reader or reader is the second most common access arrangement, making up 21.8% of all arrangements valid for use in the
2022/23 academic year.

JCQ guidelines on digital tools

Digital exam tools like computer readers, scribes, and word processors can significantly benefit students with specific needs. The JCQ states that:

JCQ logo

SENCos may wish to consider the use of technology to a much greater extent instead of readers and scribes. Computer readers, speech recognition technology and word processors not only allow candidates to work independently but are also a better preparation for Further & Higher Education and the world of employment.

What the JCQ guidelines say

Computer readers

For a candidate with reading difficulties, a computer reader may allow them to demonstrate their attainment more effectively and independently than would be possible with a reader.

Page 54

Student working on laptop wearing a headset.

Computer readers

For a candidate with reading difficulties, a computer reader may allow them to demonstrate their attainment more effectively and independently than would be possible with a reader.

Page 54

Student working on laptop wearing a headset.

How to apply for a JCQ access arrangement

Computer showing text-to-speech highlighting and reading a body of text within a word doc.

Computer readers

Form 9 needs to be completed via AAO
(Access Arrangements Online)

Student working on laptop with headset

Scribe

Advance approval is required, and this involves Form 8/8RF

An over shoulder photograph of a student working on a laptop. On screen you can see the student is completing a GCSE history exam using Exam Write Pad

Word processors

No need for an Access Arrangements Online (AAO) application

The benefits of computer readers and scribes

Schools are increasingly turning to digital tools in place of human readers and scribes - and for good reason.

Ease the pressure on staff

Recruiting and training human readers and scribes can be time consuming and resource heavy. With digital tools, students get consistent, reliable support, without the staffing challenges.

Build student confidence

Using assistive technology helps students feel more in control. It promotes independence and mirrors the way they learn every day, reducing anxiety and better preparing them for life after school.

Ensure compliance

In the GCSE English Language paper, human readers can’t be used in the reading section. A computer reader is the only approved option—giving students the support they need, while keeping your centre compliant.

Make exams more manageable

Digital solutions reduce the logistical complexity of running exams. There’s less need for 1:1 support, meaning students can sit together in the same room, streamlining timetabling and invigilation.

Plan for the long term

Digital tools may involve an upfront investment, but they deliver long-term savings by reducing ongoing staffing costs and enabling you to scale support without scaling complexity.

Students in exam conditions working on laptops in assembly hall

Reduce the cost
of exams with technology

Download this business case PDF to share with your Senior Leadership Team.

Everway tools meet JCQ guidelines

Our tools meet JCQ regulations, together they provide everything you need for exams and beyond - working as a Computer Reader, Scribe, and Word Processor as part of a student's normal way of working.

Mockup image of ExamWritePad showing some of the product feature and UI

ExamWritePad logo

Used by 18.3% of Exams Officers*, ExamWritePad provides a secure writing environment specifically designed for use in exams and controlled assessments.

Mockup image of Read&Write showing some of the product feature and UI

Read&Write logo

Read&Write can be used in place of a human reader in exams. Read&Write’s dictation feature can also be used
in place of a human scribe in exams.

Mockup image of Read&Write showing some of the product feature and UI

Equatio logo

Our digital maths tool can be used in line with the JCQ regulations. It helps you save time, reduce costs and give students the support they need in exams.

Mockup image of OrbitNote showing some of the product feature and UI.

OrbitNote Logo

The Chromebook solution for exam access arrangements. OrbitNote exam mode makes exams and assessments more accessible for students using Chromebooks.

Source: Access Arrangements for exams: The complete digital solution webinar

Join our expert led webinar
on digital exam access arrangements

In this webinar, you’ll learn from two exam experts how digital tools can help you, and keep you compliant. 

Join Everway (formerly Texthelp) and special guest Jugjit Chima, from The Exams Office, for a 60-minute webinar and Q&A that will demystify the process and provide practical solutions.

Headshot photos of Alan Sharpe and Jugit Chima

Are you ready to find out more about how our tools can help in exams?