Foreign & Commonwealth Office supports employees with neuroinclusive technology

Learn how the Foreign & Commonwealth Office (FCO) supports over 14,000 people in diplomatic offices worldwide with Everway for Work's Read&Write tool

Foreign & Commonwealth Development Office logo
Foreign & Commonwealth Development Office

Location: UK
Staff: Over 14,000 people in diplomatic offices worldwide

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Everway's technology supports all FCO staff with everyday literacy tasks
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It removes barriers for those that speak English as a second language
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Neuroinclusive technology is available anytime and anywhere

The FCO promote the UK's citizens and business interests overseas. As well as safeguarding national security, FCO is instrumental in building the UK’s prosperity. They increase exports and promote sustainable global growth. It also provides support to British nationals through consular services around the world.

A significant proportion of FCO’s workers require adjustments and accommodations. Employees across their UK offices, and UK staff working overseas, have a diverse range of needs. They require support for conditions ranging from dyslexia to visual, hearing and motor impairments.

Everway for Work's Read&Write tool offers support, helping employees to achieve their best. Speaking of their decision to offer neuroinclusive technology, Nita Humphreys, Case Manager with the FCO’s Disability Policy and Support Team, says:

“It’s our responsibility to make sure every employee can perform to the best of their abilities”.

Nita HumphreyCase Manager with the FCO’s Disability Policy and Support Team

Everyday assistance for employees

For staff with dyslexia, help with everyday literacy tasks and dealing with documents, from filing reports to completing assessments, is made easier and more rewarding with Everway's Read&Write tool. The easy-to-use literacy software has been rolled out at all FCO locations worldwide, where it’s widely used by large numbers of staff.

Originally introduced to support dyslexic employees, it has proved extremely popular with all staff. Its friendly literacy tools mean it’s frequently recommended by workers to their non-dyslexic colleagues. “We don’t just see it as a ‘workplace accommodation’,” notes Nita. “Today, it’s viewed as a really valuable productivity tool for all our staff, who use it for absolutely everything.

“The software’s incredibly useful for dyslexic and visually impaired staff, as well as anyone who struggles to read words on a computer screen for whatever reason,” explains Nita.

Removing communication barriers

It’s this power and intuitive simplicity that makes Everway for Work's software especially popular with FCO workers for whom English is a second language. It removes the barriers to efficient communication for thousands of staff on a daily basis.

As a certified technology trainer, Nita enjoys giving one-on-one training to London colleagues who are new to the software or need a quick refresher course. She also praises our online training portal. This helps new users get up to speed with a range of explanatory ‘how to’ videos. As Nita points out, it’s particularly useful for staff working overseas who may not be able to attend personal training sessions in London.

Easy to implement

Everway for Work also earns particular praise from IT teams for its seamless, cost effective deployment across this major government department.

FCO’s site-wide license means that every employee can enjoy unlimited 24/7 access to the software on any desktop PC or laptop. “

Staff can log onto any machine in the office, or at home, and it is immediately there for them, whether or not they’re regarded as needing workplace adjustments”, Nita explains.

“It’s efficient, cost effective and easy to administer and it delivers the best outcome for all staff."

“It’s efficient, cost effective and easy to administer, and it delivers the best outcome for all staff. I wouldn’t hesitate to recommend it.”

Nita HumphreyCase Manager with the FCO’s Disability Policy and Support Team

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