The word “reactive” (with a red squiggly underline) transitions via an arrow to the word “proactive” inside a purple button, with a cursor pointing at it, illustrating a shift from reactive to proactive behavior.
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WebinarPractical guidanceInsightQ&A

From reactive support to proactive inclusion

Carly Austin, Accessibility Coordinator and Assistive Technology Specialist
Carly Austin, Accessibility Coordinator and Assistive Technology Specialist

Accessibility tools are available, but they’re not always used

This 30-minute session explores what actually enables effective use of accessibility tools in practice.

  • Insight from real-world accessibility practice
  • What drives consistent use in practice
  • Q&A

Accessibility tools are widely available across higher and further education.
But many students don’t use them consistently.

In this session, Carly Austin shares what she sees in practice, including what helps and what gets in the way.

What you’ll learn

  • Why access alone is not enough
  • What drives effective use in practice
  • How to support more proactive approaches

Who should attend?

This session is designed for professionals in higher and further education, including:

  • Accessibility and disability services
  • Assistive technology and student support
  • Learning design, digital learning, and IT
  • Student success, equity, and inclusion

Webinar format

30-minute presentation followed by a short Q&A with Carly.

The word “reactive” (with a red squiggly underline) transitions via an arrow to the word “proactive” inside a purple button, with a cursor pointing at it, illustrating a shift from reactive to proactive behavior.

Register to watch the recording

Meet the speakers

Carly Austin

Accessibility Coordinator and Assistive Technology Specialist

Carly Austin is an Assistive Technology Specialist working at the intersection of disability, digital access, and education. With more than 25 years of experience across the education sector, she supports students and educators, from early childhood through to higher education, to embed accessible technologies into everyday learning and teaching.

Bringing lived experience of disability alongside deep knowledge of education systems, Carly translates accessibility into practical, workable solutions that make a real difference in learning environments.

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