Back-to-school office hours

Personalized guidance to help you prepare for the start of the school year.

Need help preparing for a successful start to the school year?

Back-to-School Readiness Office Hours are focused, 15-minute appointments designed to help administrators, educators, and school teams prepare for the school year.

Whether you're preparing subscriptions, getting classrooms ready, or looking for product or support guidance, our team is here to help you identify the right next step and connect you with the resources you need.

Choose the appointment type below that best matches your needs.

Subscriptions and setupClassroom readinessCustomer support

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Our appointments

Subscription and setup readiness

Mondays, 12:00–2:00 p.m. ET

Best for:

Subscription Managers
School and District Administrators
District Leaders
Implementation Contacts

We'll help with:

Subscription readiness
Product setup
Launch preparation
Implementation resources
Readiness planning
Recommended next steps

Book a subscription and setup readiness session

Educator and classroom readiness

Thursdays, 2:00–4:00 p.m. ET

Best for:

Educators
School Leaders
Classroom Support Staff

We'll help with:

Classroom readiness
Getting started with products
Educator resources
First-week routines
Classroom best practices
Recommended Back-to-School resources

Book an educator and classroom Readiness appointment

Customer support guidance

Fridays, 9:00–11:00 a.m. ET

Best for:

Customers with product or support questions
Customers who aren't sure where to start
Customers looking for guidance or the right next step
Customers who need help navigating available resources

We'll help with:

Answering product and support questions
Helping you navigate available resources
Recommending Toolkits, webinars, Help Center articles, and other learning resources
Resolving questions when possible during the appointment
Connecting you with the appropriate team if additional assistance is needed
Helping you move forward with confidence

Book a customer support session

Before you book

To help us prepare for your appointment, please be ready to share:

Your school or district
Your role
The Everway product(s) you use
Your question or goal for the appointment

Providing this information helps us prepare the most relevant guidance, resources, and recommendations before your appointment.

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Need immediate technical assistance?

Back-to-School Readiness Office Hours are scheduled guidance appointments designed to help customers prepare for the school year, navigate resources, and identify the right next steps.

If you're experiencing an urgent login issue, product error, rostering concern, or another technical issue requiring immediate assistance, please contact Customer Support directly.

Contact customer support