The Americans with Disabilities Act (ADA) and Digital Accessibility

The Americans with Disabilities Act (ADA) protects people with disabilities from discrimination in the US.

For schools, workplaces and organisations, that includes making sure people with disabilities can access the services, information and opportunities they need.

Digital accessibility is an important part of that.

What is the ADA?

The Americans with Disabilities Act is a US federal civil rights law. It aims to give people with disabilities equal access and opportunities in everyday life.

For digital accessibility, three parts of the ADA are particularly important.

Title I: Employment

Title I covers employers with 15 or more employees. It includes requirements around reasonable accommodations for employees with disabilities.



Title II: Public services and schools

Title II covers state and local government services, including public schools.

New rules require web content and mobile apps covered by Title II to meet WCAG 2.1 Level AA.

Title III: Businesses and private organizations

Title III covers businesses, private schools and other organizations open to the public.

These organizations must provide people with disabilities with equal access to their goods and services

ADA Title II digital accessibility deadlines

In 2024, the Department of Justice introduced specific technical requirements for web content and mobile apps covered by ADA Title II.

The rule requires them to meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Following an extension announced in April 2026, there are now two key compliance dates.

Three employees at a desk

26 April 2027

State and local government entities serving a population of 50,000 people or more must meet the requirements by this date.

26 April 2028

Entities serving fewer than 50,000 people and special district governments must meet the requirements by this date. For public school districts, the applicable deadline depends on how population is calculated under the Department of Justice rules.

What does the ADA mean for digital accessibility?

Digital accessibility means making websites, apps and digital content easier for people with disabilities to access and use.

For organizations covered by Title II, the Department of Justice has set WCAG 2.1 Level AA as the technical standard for web content and mobile apps, with some limited exceptions.

Title III also requires businesses open to the public to provide equal access to people with disabilities. However, it does not currently name WCAG as a specific technical standard for web accessibility.

Meeting accessibility requirements is about more than one website, tool or piece of software. Organizations need to consider how people access their digital content, services and technology as a whole.

How Everway supports accessibility

Everway creates technology that helps remove barriers to understanding and supports different ways of learning, working and communicating.

Our tools can form part of a wider approach to accessibility and ADA compliance across workplaces and education.

Supporting accessible workplaces

Everway for Work brings Read&Write, MindView and Tasks together to support different ways of reading, writing, planning and working.

Organizations can make the tools available across their workforce, without requiring an employee to have a formal diagnosis or disclose a disability before using them.

This is helping organizations like KPMG, Coca-Cola Europacific Partners and Lumen provide more accessible ways of working and support their responsibilities around reasonable accommodations under ADA Title I.

Supporting accessible education

Our education software supports different ways of learning and helps make digital learning more accessible.

Products including Unique Learning System, News2You and SymbolStix received Title II-focused accessibility updates in March 2026. These included improved keyboard navigation, automated alt text and a semantic HTML Student iDoc Viewer.

Our core products also publish Voluntary Product Accessibility Templates, or VPATs, which provide information about their conformance with accessibility standards, including WCAG 2.1 Level AA.

Accessibility, data privacy and security

Looking for security and privacy information?

Everway maintains separate, independent compliance with data protection and information security standards, including ISO/IEC 27001, FERPA, COPPA, GDPR and SOPPA. Visit the Trust Centre to view certifications, product data security packs and data protection documentation.

Our commitment to accessibility

Everway puts accessibility into practice across our products, website and content. everway.com is independently audited to WCAG 2.2 AA, and we work directly with disabled people through our Research Network to help make our products more accessible and inclusive.

Read our accessibility commitment
Read our accessibility statement
Explore our accessibility solutions

ADA: FAQs

The Americans with Disabilities Act is a US federal civil rights law that protects people with disabilities from discrimination.

It covers areas including employment, state and local government services, businesses open to the public and telecommunications.

The ADA can apply to digital services, including websites.

For state and local governments covered by Title II, the Department of Justice has set specific accessibility requirements for web content and mobile apps.

Title III also requires businesses open to the public to provide equal access to people with disabilities, although it does not currently name a specific WCAG standard for web accessibility.

For state and local governments covered by ADA Title II, the Department of Justice requires covered web content and mobile apps to meet WCAG 2.1 Level AA, with some limited exceptions.

Title III does not currently set WCAG as a specific technical standard for web accessibility.

State and local government entities serving 50,000 people or more must meet the Title II web and mobile app accessibility requirements by 26 April 2027.

Entities serving fewer than 50,000 people and special district governments must meet them by 26 April 2028.

Yes. Title II applies to public schools as part of state and local government services.

Private schools may be covered by Title III, although some exceptions may apply.

Everway provides technology designed to make learning and working more accessible.

Our tools can support a wider accessibility strategy by giving people different ways to read, write, plan, learn and communicate.

Organizations remain responsible for understanding their ADA obligations and making sure their wider services, content, technology and practices meet the requirements that apply to them.

Build accessibility into everyday learning and work

Accessibility works best when people have the tools and support they need from the start.

Explore how Everway can help you create more accessible learning and working environments for different thinkers.

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